Laboratory Services

Wilson Health offers a full range of laboratory services for both inpatients and outpatients.

Wilson Health's lab is accredited by the American Osteopathic Association’s Healthcare Facilities Accreditation Program and holds a CLIA Certificate.

Services

• Test blood, urine and tissues to help doctors diagnose and treat a variety of conditions
• Walk-in Tests available daily to the public on a cash basis
  • Our Walk-In Testing program offers everyone the opportunity to obtain certain laboratory tests without a doctor's order, allowing you to be involved in your own healthcare and management
• Blood bank, a transfusion service that performs pre-transfusion testing and issues units of blood, platelets or plasma when needed

The laboratory is complete with state-of-the-art equipment and highly trained qualified professionals to provide accurate, reliable test results.

Outpatient Hours

Monday-Friday: 6:00 a.m. - 6:00 p.m.
Saturday: 7:00 a.m. - 12:00 p.m.

How to Report a Complaint About a Laboratory's Operation

What is a complaint?

A complaint is any concern that you may have about a laboratory's operation. Examples include the following:

• Quality of testing
• Unlabeled specimens
• Unethical practices; e.g., record falsification, proficiency testing cheating
• Confidentiality of patient information
• Laboratory personnel qualification or responsibility issues

This is not a comprehensive list and only includes examples of some of the most common types of complaints.

Who do I contact for reporting a complaint?

You may contact the Centers for Medicare & Medicaid Services (CMS) Central Office, Division of Laboratory Services (CLIA), in Baltimore, Maryland at (410) 786-3531 locally or at 1-877-267-2323 (toll free) extension 63531.