Wilson Health MyChart
MyChart is a free and secure online patient portal that gives you quick, convenient access to your health information.
Please do not use MyChart to send messages that require urgent attention. For urgent medical needs, call your health care provider's office or dial 911 in the event of an emergency.
MyChart Features & Benefits
Stay Connected to Your Care
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Send a message to your provider by clicking the “Messages” button. Select “Send a message” and choose “Ask a medical question.” Then select message recipient (your provider) and message subject. Type your message, attach images if applicable and click “Send.”
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Test results are available by clicking the “Test Results” button. Results will appear in a list that you can sort by name, ordering provider or date. Please note it is possible that you will view your results before your provider has had a chance to review them. Your provider will receive and review all your test results, and he or she will contact you if further discussion if needed. If you have questions, please contact your healthcare provider.
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Refills can be requested via your MyChart account by clicking on “Medications” button. Select your medication needing a refill and select “Request refill” option. Review your medication list to determine if any of your other medications are in need of refill and check next to the additional medication(s) then select “Next.” Select your delivery method and your preferred pharmacy and select “Next”. If all is correct, select “Submit.”
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Select “Schedule an Appointment.” Choose your provider, the reason for your visit and the day/time that works best for you. Please note—if you are a new patient or haven’t been seen by your provider in the past three years, online scheduling is not available. Please call your provider’s office to schedule an appointment.
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Select “Appointments” then scroll down to “Past.” Here you can select “View After Visit Summary” or “View notes” under the appropriate office visit.
FAQ
Most Commonly Asked Questions
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I already have a MyChart account through OSU-Wexner Medical Center or one of their affiliate sites, can I use the same log-in credentials?
Yes, if a patient already has a MyChart account at OSU or any of their current affiliates, they will use the same login credentials. If they already have the MyChart application on their mobile device, they can choose “Add Organization” and find Wilson Health in order to view on the login screen.
Affiliate Sites:
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I have a MyChart account with another health system, can I connect my Wilson Health account to my current one?
Yes, if a patient has a MyChart account with another health system, they will need to create a new login username and password. They can then connect those accounts once logged in through Happy Together in “Link My Accounts”. This will allow patients to see much of their information logged into one site and be able to hop to the other site easily.
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What will happen to my medical records with the transition to MyChart?
Wilson Health will still have your medical records. Your provider(s) will still have access to your records. You will still have access to view your medical records in the Meditech MHealth Patient Portal as long as you have your login information.
NOTE: After May 3, 2025 the Meditech MHealth Patient Portal will no longer update or be supported by Wilson Health. But, you will be able to view your information but no new information will be updated. All new medical information will be updated on the MyChart Patient Portal.
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What is MyChart?
MyChart offers personalized and secure online access to your medical records. It enables you to manage and receive information about your health. With MyChart, you can:
- Schedule medical appointments.
- View your health information, including medications, allergies, test results, and more.
- Request medication refills.
- Access resources for trusted health information.
- Message your care team.
For more information about MyChart, check out https://www.mychart.com/features.
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Is there a fee to use MyChart?
No, MyChart is a free service for all patients.
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What do I need to use MyChart?
You need access to a computer or mobile device connected to the Internet and an up-to-date browser (such as Edge, Chrome, Firefox, or Safari). You can also use the MyChart mobile app on a mobile device.
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How is MyChart Secure?
We take great care to ensure your health information is kept private and secure. Access to information is controlled through secure activation codes, personal usernames, and passwords. Each person controls their password, and the account must be accessed using that password. On mobile, the account may also be accessed using face ID or fingerprint login. Unlike conventional email, all MyChart messaging is done while you are securely logged in to our website or mobile app.
You can ensure that your account stays secure even if someone else has your username or password by turning on two-step verification. When this feature is turned on, you must enter a code that is sent to you by email or text message to log in to MyChart, in addition to using your username and password. For more information, check out our helpful video on two-step verification.
You might receive email or text notifications that contain links to MyChart. These notifications allow you to login to MyChart securely using a link that expires after a short time. Keeping your MyChart account secure means keeping your phone number and email account secure. If you think that your phone number or email account may be compromised, you can change the phone number or email account on file on the "Personal Information" page in MyChart.
For further assistance, call our MyChart Patient Support Line at 866-966-6975.
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How do I Sign-Up?
Patients will be able to sign up for a MyChart account via the following ways:
- In person: You can sign up for a MyChart account at Wilson Health starting May 3, 2025 at your medical visit/appointment.
- Phone call: If you are an existing patient, you can sign up for a MyChart account at Wilson Health starting May 3, 2025 by contacting your doctor’s office during regular office hours and requesting to set up your account.
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What will happen to my Meditech Account?
Wilson Health's Meditech EMR system and Patient Portal will retire May 3, 2025.
If you have a current account, you will be able to login to view health information only. You will no longer get health information updates, be able to schedule appointments or be able to message your clinician or request medication refills via the portal starting April 21, 2025.
FAQ
Moving to MyChart
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I have a MyChart account from another hospital/health system. Can I use the same one for Wilson Health?
MyChart is the electronic patient portal used by The Ohio State University Wexner Medical Center and Connect hospitals. Having a MyChart account offers patients personalized and secure access to portions of your medical record online. You can manage your medical appointments, view health information and test results, price estimates, request prescription renewals, and securely message your medical care team.
If you’re a patient at the Ohio State Wexner Medical Center and of its Connect hospitals, you will be able to use the same account, username and password to log in.- Adena Health System
- Avita Health System
- Hocking Valley Community Hospital /The Hocking Valley Medical Group
- Madison Health
- Memorial Health
- Mercer Health
- Wilson Health
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I have a MyChart account with Premier Health or Kettering Health. Can I use this same account for Wilson Health?
No, your Premier Health or Kettering Health MyChart account will not work for Wilson Health. You will need to create a separate MyChart account specifically for Wilson Health and here’s why:
Separate Systems:
Premier Health, Kettering Health and Wilson Health use separate Epic electronic health record (EHR) systems, meaning we all have separate MyChart portals.
Separate Accounts:
You will need to create a new MyChart account with Wilson Health to access your medical information and other features related to your care at our facilities.
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Are Epic and MyChart the same thing?
Epic is the entire electronic health records system. MyChart is only the patient portal supported by Epic. MyChart allows you to access your health information—stored in Epic—using a web browser or an app.
FAQ
Accessing Your Meditech Patient Portal
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I already have an account on your Meditech MHealth patient portal. Will I automatically have a MyChart account?
No, you will not automatically have a MyChart account. You will need to sign up for the new portal. It's quick and easy to sign up for MyChart.
Patients will be able to sign up via the following:
- In person:You can sign up for a MyChart account at Wilson Health starting May 3, 2025 at your medical visit/appointment.
- Phone call: If you are an existing patient, you can sign up for a MyChart account at Wilson Health starting May 3, 2025 by contacting your doctor’s office during regular office hours and requesting to set up your account.
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Will I still be able to use my Meditech MHealth Patient Portal account?
If you have a current account, you will be able to login to view health information only. You will no longer get health information updates, be able to schedule appointments or be able to message your clinician or request medication refills via the portal starting April 21, 2025.
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Will I still be able to view my health information in the old portal?
If you have a current MediTech MHealth Patient Portal account, you'll still be able to log in and view your health information. You will no longer get health information updates or be able to schedule appointments or be able to message your clinician or request medication refills starting April 21, 2025.
Need assistance with MyChart?
For questions or technical help with MyChart, please call (866) 966-6975 or email MyChartTechSupport@osumc.edu.
Your healthcare providers are not able to assist with technical issues related to MyChart.
For medical records requests, please contact our Medical Records Department at Wilson Health – our team can be reached at (937) 498-5310 from 8:00 am to 4:30 pm,
Monday through Friday. Alternatively, medical records requests can be submitted through MyChart.
MyChart® is a registered trademark of Epic Systems Corporation.
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